Your Questions, Answered
By The Developer

During normal hours, most orders are processed within minutes. Once your order completes, our team grants your TradingView account access and you'll receive both a TradingView welcome message and an Order Complete email confirming everything is live.

After access is granted, TradingView's servers may take a few minutes to update. Your indicators will appear in the Invite Only tab with a green lock icon - just click to load them onto your chart.

If you don't see access right away:

• Refresh your browser
• If that doesn't work, log out and back into TradingView
• Orders placed between 10 PM – 10 AM Mountain Time may be processed the following morning

Your TradingView username is collected during checkout - no extra setup steps on your end.

Yes. Both suites work with free TradingView accounts.

A few things to know on free/lower-tier plans:

• Order Flow Pro Suite is designed for intraday trading and works best with tick data (available on paid TradingView plans), but it can also be used on higher timeframes with minute data for swing trading.
• Historical bar data is more limited on free accounts, which may affect long-range levels on some indicators. We've built in functionality to help you get those levels even on a free plan.
• Script loading times are shorter on free plans, so loading multiple indicators simultaneously may cause errors. This is a quick fix - here's how to resolve it by recalculating the indicator from the inputs tab.

Bottom line: you don't need a paid TradingView account to use our indicators.

Yes. Most premium indicators include fully customizable alerts - buy signals, sell signals, stoploss updates, take profit hits, and more.

Each indicator has its own set of alerts tailored to how it works. You can review the alert options on each indicator's page.

Our signal indicators use the current candle as the primary data point, which means signals can adjust while that candle is still forming. Once the candle closes with a signal, it locks in permanently and will not repaint.

We handle this transparently:

• Unconfirmed signals appear at half transparency so you can see a potential signal developing without acting on it prematurely
• You can set unconfirmed signal transparency to zero if you only want to see confirmed (candle-closed) signals
• This means what you see on a historical chart is what you would have seen in real time - no after-the-fact revisions

We believe traders deserve to know exactly how their tools behave in live conditions. That's why the distinction between confirmed and unconfirmed signals is built directly into the visual design - not buried in a footnote.

Every indicator is a probability tool - not a crystal ball. No indicator, from any provider, will be right 100% of the time. What separates good results from frustration is understanding when and how to use your tools.

The three principles that make the biggest difference: wait for volatility (our indicators perform best during active, trending markets), use the built-in signal filtering (most traders never explore the MA filters, external indicator connections, and signal modes), and read the tooltips (every setting has a tooltip explaining what it does and how it affects signals).

Our full guide covers each principle in detail with specific configuration examples:

If you're getting results you're not happy with, reach out. The person who built the indicators - Lane Dotson - will help you adjust settings for your specific markets, timeframes, and trading style. That's not a support team reading from a script - it's the developer who trades with these tools every day.

We don't offer free trials - but we designed the 2-week plan as a low-commitment way to test everything with full access.

Here's why this actually works better for you: free trials create pressure to evaluate tools quickly, usually during whatever market conditions happen to be active that week. A paid 2-week subscription gives you full access to every indicator in the suite, all the settings, all the customization - plus the motivation to actually learn the tools instead of running them on default settings for three days and moving on.

Your options:

• 2-week subscription - Full access to evaluate the indicators at the lowest price point
• Monthly subscription - More time to learn. Set to manual renewal or cancel before it renews if you decide it's not for you

You're also welcome to explore our library of free TradingView indicators at any time - no subscription required.

Everything is self-service from your account dashboard:

• Cancel your subscription
• Turn off auto-renewal
• Upgrade or downgrade your plan
• Change your payment method

No emails required, no waiting for approval. You're in full control.

We don't charge you anything when you switch plans. Your new plan simply takes effect on your next renewal date.

Example: If your monthly subscription renews on December 5th and you upgrade to yearly on December 1st, you're charged the yearly rate on December 5th - not at the time of the switch. Same applies to downgrades.

This means you can upgrade with confidence and never worry about getting double-charged or dealing with prorated calculations.

Questions about your specific billing situation? Email us at contact@friendofthetrend.com.

We accept all major debit and credit cards through Stripe, which provides industry-leading payment security and global processing.

We do not currently accept PayPal, Venmo, bank transfers, or cryptocurrency.

One subscription covers one TradingView account. If you need access on a second account, you'll need a separate subscription purchased under a different email address and TradingView username.

We don't publish win rates - and you should be skeptical of any indicator provider that does.

Here's why: our indicators are decision-support tools, not automated strategies. You decide which signals to act on, which markets to trade, which timeframes to use, and when to sit out. Two traders using identical settings on the same instrument will have different results based on their entries, exits, risk management, and discipline.

Any indicator provider claiming a specific win rate is either running backtests that don't reflect live conditions, cherry-picking timeframes, or making claims they can't substantiate.

What we can tell you: these indicators are built by Lane Dotson, a professional day trader who uses them in live markets every day. They're refined based on what actually works in real trading conditions - not optimized to look good on a backtest chart. The best way to evaluate them is to run them on your own charts, in your own markets, during your own trading sessions.

Trading involves substantial risk. Past performance of any indicator or trading tool is not a guarantee of future results. Always trade with capital you can afford to lose.

For personal trading - yes. If you're trading on behalf of yourself and aren't classified as a professional trader or trading as a company, the standard license covers you. Full details are in our terms and conditions.

Commercial use (professional traders, firms, or anyone trading on behalf of others) requires a separate commercial license. Email contact@friendofthetrend.com for details.

Currently, all Trend Friend indicators are built exclusively for TradingView. They are not compatible with MT4, MT5, or NinjaTrader.

NinjaTrader indicators are planned for the future. Sign up for our newsletter to be notified when they launch.

Our indicators are designed as decision-support tools for manual trading - not automated strategies.

TradingView distinguishes between indicators (tools that help you read charts and make trading decisions) and strategies (scripts designed for automated execution with backtesting results). All Trend Friend products are indicators.

This is why there are no backtesting results or performance metrics - these tools are designed to help you make better decisions, not trade on autopilot.

We may develop automated strategies in the future. These would be advertised separately as strategies with backtesting data and would be a different subscription from our indicator suites.

We do not offer refunds based on the expectation of automated trading functionality. Our indicators are not advertised or designed for auto trading.

Our commitment is making sure you get what you paid for - fast, working access to every indicator in your suite.

• If you don't receive indicator access within 7 days of purchase, you get a full refund
• If a serious technical issue makes the indicators genuinely unusable and we can't resolve it, you get a full refund

• Dissatisfaction with trading results (no indicator can guarantee trading outcomes)
• Preference differences after testing the indicators
• Expectation of automated trading functionality

We offer the 2-week subscription specifically so you can evaluate the indicators at a low price point before committing to a longer plan. We also recommend paper trading with the indicators before using real capital.

All trading involves risk. Indicators are decision-support tools and do not guarantee any specific trading outcomes.

We've built a full library of guides and strategy walkthroughs:

• Must-Read Tips For Best Results
• All Trading Guides
• How To Use The Buy Sell Indicator
• Trading Strategies With The Buy Sell Indicator
• How To Set Up Alerts
• How To Add & Remove Indicators
• TradingView Paper Trading Guide

Every indicator also has a detailed page at TradingView Indicators.